Lettings Administrator

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Marcilly Recruitment’s client, a well-regarded independent property firm based in West/South West London (Zone 2), is seeking a proactive and organised Lettings Administrator to support their busy Lettings Team. This is a fantastic opportunity for someone who thrives in a fast-paced, team-oriented environment and is looking to grow within a collaborative and friendly office.

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You will be supporting the Lettings department, providing essential administrative and organisational support to a range of team members depending on their seniority. The team is warm, humorous, and highly collaborative — cultural fit is important, as the office is tight-knit, buzzy, and open plan.

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The ideal candidate will be calm under pressure, capable of juggling multiple priorities, and proactive during quieter moments. Everyone helps out across the board, so this is a great environment for someone down-to-earth who enjoys being part of a team effort.

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There is excellent long-term growth potential, whether you're interested in operations or expanding into property. The firm consistently performs well and offers a discretionary Christmas bonus based on both individual and company performance.

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Role Overview

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Location: SW/W Zone 2– office-based full-time

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Hours: Monday to Friday, 9:00am–6:00pm + one Saturday/month, 9:30am–4:00pm

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Salary: £28,000 – £30,000 (open to slightly higher for candidates with relevant lettings experience)

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Benefits: 20 days holiday + bank holidays Office closure between Christmas and New Year (3–4 extra days) Discretionary bonus Pension

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Start Date: ASAP (flexible for the right person)  

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Core Responsibilities – Basic Role Includes:

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• Organisational support to the Lettings Team
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• Day-to-day administrative support and coordination of the Lettings Team
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• Maintain the Lettings database
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• Manage the Lettings Team diary
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• Prepare and coordinate advertising and marketing Meet and register clients Assist in securing and retaining landlords
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• Prepare documentation, KYC, and compliance checks for applicants and landlords
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• Progress tenancies from offer to move-in
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• Filing, photocopying, and general administrative duties
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• Answering telephones
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• Actively work towards letting the firm’s properties
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• Maintain high standards of service for both applicants and clients
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• Understand and take responsibility for compliance with the 1979 Estate Agents Act and Consumer Protection Regulations 2008 (training provided)
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• Conduct AML checks when required (currently for rent equivalent to €10,000/month or more) in liaison with the compliance officer
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• Maintain client confidentiality at all times
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• Attend relevant training courses  
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Additional Opportunities:
\nThe company actively supports local charities, and there will be opportunities to get involved in this area, as well as assist with events on occasion.

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About Marcilly Recruitment
\nMarcilly Recruitment is a boutique, London-based recruitment firm specialising in business administrative support and private household staffing.

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Please note: Due to the volume of applications we receive, we’re unable to respond to each one individually. If you have not heard from us within five working days, unfortunately your application has not been successful.

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