Lettings Manager

New Yesterday

Lettings Manager
Location: Bushey Full-Time | Permanent
An exciting opportunity has arisen for an experienced and driven Lettings Manager to lead a busy and successful lettings department. This role is ideal for a motivated property professional with strong leadership skills, a proven track record in lettings valuations, and a passion for delivering exceptional customer service.
You will be responsible for overseeing the day-to-day operations of the lettings team, driving business growth, ensuring full compliance with legislation, and maintaining outstanding relationships with landlords and tenants.
The Role
Tenant & Landlord Management
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Build and maintain strong relationships with landlords and tenants, providing advice and regular updates
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Negotiate tenancy agreements, renewals, and extensions
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Respond promptly to enquiries, ensuring high levels of customer satisfaction
Lettings Administration & Compliance
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Oversee the tenant application and referencing process
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Coordinate preparation and signing of tenancy agreements and legal documentation
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Ensure all records and paperwork are accurate, up to date, and legally compliant
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Maintain full compliance with current lettings legislation, housing laws, and health & safety standards
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Keep the team informed of regulatory changes and ensure adherence at all times
Business Development & Performance
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Identify and secure new lettings opportunities
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Conduct property valuations and follow-up appointments to maximise conversion rates
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Meet and exceed monthly and quarterly performance targets
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Support marketing initiatives, conduct property viewings, and follow up on leads
Reporting & Team Leadership
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Prepare regular performance reports and market updates
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Maintain accurate records of lettings activity
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Lead, coach, and develop the lettings team to achieve branch targets
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Ensure consistent service standards across the department
About You
Essential Experience
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Minimum 2 years’ experience in lettings
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At least 1 year in a Senior Negotiator or Management role
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Proven experience conducting lettings valuations with strong conversion rates
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Strong understanding of lettings legislation and processes
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Ability to thrive in a fast-paced environment
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Good knowledge of the local property market
Skills & Attributes
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Excellent written and verbal communication skills
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Strong organisational and time management abilities
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Customer-focused with strong problem-solving skills
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Professional, driven, and target-oriented
Requirements
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Full UK driving licence and own vehicle
Desirable
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Experience using agency software such as Acquaint CRM, FixFlo, or Goodlord
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Relevant property qualification (preferred but not essential)
This is a fantastic opportunity for an ambitious lettings professional looking to take the next step in their career within a supportive and forward-thinking environment.
If you are results-driven, highly organised, and passionate about property, we would love to hear from you.
Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment London wishes you the best of luck in your job search.
Nouvo Recruitment London Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK
Apply
Location:
Watford, Hertfordshire
Salary:
£40,000 /annum OTE
Job Type:
FullTime
Category:
Property Services

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