Lift Repairs Manager

Lift Industry

Dartford, Kent

Basic Salary: £55,000 - £60,000+ overtime

Benefits:Company car or car allowance, 25 days holiday, pension, progression opportunities, Hybrid working available. Clear path to Directorship with profit share!

Commutable from:Dartford, Gravesend, Bexleyheath, Grays, Orpington, Hartley, Welling, Sidcup, Swanley, Belvedere, Bexley

Marmon Lift Recruitmentis now working with a well-established and market leading lift engineering company looking to recruit a provenLift Repairs ManagerinKent.

TheLift Repairs Managerwill work alongside the Senior Leadership Team to drive efficiency and operational excellence within theRepairs Department.This role focuses on ensuring safe operations, quality control, customer satisfaction, profitability, and sustainable growth, by delivering lift repairspromptly, safely, and to the highest standard.

• Lead & manage the Lift Repairs Department to ensure all repair activities are completed efficiently, safely, in compliance with relevant industry standards.

• Oversee a team of experienced Lift Engineers, Supervisors, and Office Personnel, ensuring strong communication and effective workload management.

• Schedule and coordinate all repair jobs, managing priorities and resources to meet customer expectations and contractual deadlines.

• Conduct performance reviews to enhance productivity and customer satisfaction.

• Liaise closely with suppliers and subcontractors to ensure timely delivery of materials, parts, and services.

• Manage repairs departmental budgets, costs, and profitability for all repair activities.

• Support and guide engineers on technical challenges, ensuring that all repairs are completed to a high standard and in line with health and safety protocols.

• Build and maintain strong relationships with clients, responding proactively to queries

• Ensure accurate reporting, documentation, and record-keeping of all lift repair jobs, incidents, and outcomes.

• Work collaboratively with the Lift Service and Lift Installation teams to ensure seamless communication and efficiency across the business.

• Must possess proven experience in team leadership, technical operations, and customer relationship management within the lift industry.

• Min 5 years of experience in Lift Repairs, Engineering Management, or related roles.

• Strong technical understanding of lift systems, components, and safety regulations.

• Ability to manage budgets, allocate resources effectively, & deliver results against targets.

• Excellent communication and problem-solving skills

• Maintains high safety standards and delivers outstanding customer service.

1. For a confidential conversation, call07811 210079(Monday - Friday)

2. Ping us your CV by email

Marmon Lift Recruitmentis passionate about understanding what is truly important about your next move before entering an application or interview process. This commitment to you will ensure we represent your best interests at all times, and together we can secure your next move in the passenger lift industry.

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