Logistics Coordinator – £30,000-£32,000 + Benefits – London & Surrey/ Hybrid

The Role

Do you have a sharp eye for logistics and enjoy solving problems with calm confidence? Ready to play a key role in high-end delivery operations across the UK and Europe?

At Sunlighten UK, we bring wellness to life through premium infrared sauna technology. As the UK and EU arm of a global brand, we're expanding fast—and looking for a Logistics Coordinator to join our growing team.

You’ll be responsible for coordinating the daily movement of goods across the UK and EU. From managing white glove delivery services to ensuring customs compliance, you’ll be at the core of our logistics operations. This hybrid role is ideal for someone who thrives in structured environments, enjoys building strong working relationships, and values getting things right.

We’re looking for someone who can start as soon as possible.

If you're ready to bring calm coordination and consistent execution to a growing wellness brand, we’d love to hear from you.

Key Responsibilities:

Fleet & Delivery Operations

• Manage day-to-day UK white glove deliveries
• Launch and oversee white glove services across the EU

Logistics & Compliance

• Coordinate EU transport operations
• Ensure all customs and regulatory documentation is correct

Route Planning & Coordination

• Plan and optimise delivery routes using logistics software
• Work closely with warehouse teams and delivery partners

Cost Monitoring

• Keep track of transport budgets
• Review and manage third-party logistics partners

Reporting & Performance

• Maintain accurate delivery records and KPIs
• Report regularly on efficiency, reliability, and compliance

Customer Communication

• Respond to transport-related queries and issues
• Keep customers and teams updated on deliveries and delays

eCommerce Fulfilment

• Manage timely dispatch of online orders
• Maintain service levels to support customer satisfaction

The Company

Sunlighten is the global leader of personalised infrared light therapy. We're committed to energising and empowering customers through our patented infrared technology that can help improve your quality of life. And we're building a global community of businesses, consumers, and trusted experts to support you every step of the way.

The Person

• Experienced in logistics or transport coordination (white glove a plus)
• Knowledge of UK and EU transport regulations
• Skilled in logistics planning tools and Microsoft Office
• Clear, professional communicator with excellent literacy and email skills
• Organised, reliable, and calm under pressure
• Commercially aware and confident working with premium clients
• Full, clean UK driving licence (preferred)

Please note: While experience in large fleet or artic logistics may not be directly transferable, candidates with this background who are open to managing a smaller van fleet—and who can adapt to a more hands-on role—may still be a good fit.
Likewise, experience in multi-drop or food delivery logistics could be valuable, particularly if paired with previous team leadership or customer-facing roles.