Major and Complex Loss Adjuster

New Yesterday

Job Description

MCL Property Adjuster
Midlands & South
Up to £75,000 + Bonus + Full Benefits Package

An excellent opportunity for an experienced Property Adjuster to join a growing and well-established adjusting business, handling a portfolio of mid to complex losses across the Midlands and South. This role offers a high level of autonomy, a varied caseload, and the chance to deal with more technical and higher-value claims.
The Role:
  • Manage a caseload of Mid & Complex Loss (MCL) property claims from first notification through to settlement
  • Conduct site visits to assess damage, determine cause, and validate claims
  • Handle a mix of domestic and commercial property losses, including higher value and more technical claims
  • Interpret and apply policy wordings, terms, and conditions to ensure accurate coverage decisions
  • Produce detailed reports (including ABI reports) within agreed service level agreements
  • Liaise with insurers, policyholders, brokers, contractors, and other stakeholders to progress claims efficiently
  • Appoint and manage specialists (surveyors, engineers, contractors) where required
  • Provide clear technical guidance and maintain strong communication throughout the claim lifecycle
  • Proactively manage your diary and caseload, ensuring timely progression and resolution of claims
  • Attend re-visits and maintain accurate file notes and documentation
About You:
  • Proven experience in property loss adjusting or strong background in property claims handling
  • Experience dealing with mid to complex losses is highly desirable
  • Knowledge of both domestic and commercial property insurance policies
  • Ideally qualified (or working towards) Cert CILA / CII or equivalent
  • Strong investigative, analytical, and decision-making skills
  • Confident communicator with the ability to manage expectations of multiple stakeholders
  • Highly organised, self-sufficient, and able to manage a remote, field-based role
  • Full UK driving licence required
Whats on Offer:
  • Salary up to £75,000 (depending on experience)
  • Car allowance or company car scheme
  • Discretionary bonus
  • 25 days holiday increasing with service + birthday off
  • Private healthcare
  • Contributory pension scheme
  • Life assurance / death in service
  • Enhanced family leave and sick pay
  • Electric vehicle scheme (post-probation)
  • Ongoing career development and progression opportunities
If you're looking to step into or continue developing within the MCL space, with the autonomy to manage complex claims and the backing of a supportive and growing business, this role offers a strong next move.

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Location:
Midlands
Job Type:
FullTime
Category:
Finance And Insurance