The Operations Support Manager plays a pivotal role in supporting the Contract Manager by ensuring seamless site and client management. This dynamic position involves logistical coordination, compliance oversight, and frontline support all essential to maintaining high standards of service, officer welfare, and operational efficiency across our sites.

First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential.

About the RoleOperational Support & Logistics

Coordinate the setup and mobilisation of new sites, ensuring timely delivery of equipment, uniforms, and resources. Conduct site surveys to evaluate operational needs and contribute to mobilisation planning. Support Contract Manager in managing client relationships and maintaining service excellence.

Welfare & Compliance

Carry out regular welfare checks to ensure the well-being of security officers and address any concerns. Ensure all sites comply with current Assignment Instructions, Risk Assessments, Method Statements, and operational standards. Monitor health and safety compliance and report any issues. Deliver training to site-based officers to uphold compliance and mee...