Reports to: Workshop Controller

Responsible to: Aftersales Manager

Department: Workshop

Salary: £28,000 - £40,000

Summary:

Carry out repairs and routine maintenance on the motorcycles we purchase and retail, diagnose electrical andmechanical issues, list components required to efficiently repair to a road worthy condition. Carry out PDI assessmentand evaluation in line with business standards, along with completing the inspections in a timely manner. To ensure workshop cleanliness standards are always met, all Health and Safety policies are adhered too and SBF standards aremaintained through the entire motorcycle journey.

Main responsibilities:

• Carrying out PDI checks.
• Completing remedial work on purchased bikes and complete comprehensive vehicle preparation in line with superbike factory retail standards.
• Complete repairs within allocated time, working towards business agreed efficiency and productivity metrics.
• Completing intermediate, routine and major servicing on various bikes for both internal and externalcustomers.
• Provide comprehensive vehicle evaluation and be able to present to customers to review, either via written report, video or in person.
• Complete repairs to company standards, maintain high repair accuracy rate
• Working in-line with company standards of repairs.
• Working in-line with company Health & Safety Guidelines.
• Complete road-testing assessment on various motorcycles, licence dependant.
• Undertake various learning activities in line with market changes and new product launches.
• Ensuring workstations are always kept clean and tidy in line with 5s principles and companys housekeeping policy.
• Any other duties within the post holders competence as requested.

Person Specification

Qualifications/ Education

Essential

• GCSE English & Maths at Grade C or Grade 4 and above or equivalent

Desirable

• Full motorcycle licence
• Restricted motorcycle license
• Motor vehicle qualifications
• Engineering qualifications
• Dealer specific qualifications

Experience

Essential

• Experience of using MS Office; Word, excel, Teams and Outlook

Desirable

• Motorcycle background
• Using hand tools
• Use of diagnostic software (TEXA)
• Previous work experience

Skills & Knowledge

Essential

• Must have ability to prioritise tasks and work well under pressure
• Time Management skills
• Effective problem-solving skills applied when diagnosing mechanical and electrical faults

Desirable

• An understanding of the Motorcycle industry.
• Demonstrable mechanical knowledge of modern motorcycles.
• Basic understanding of IT systems and Office 365

Personal Attributes

Essential

• Self-motivated
• High level of attention to detail.
• Team player who demonstrates a high level of commitment and adopts a flexible and positive attitude
• Passion for motorcycles and mechanics

Working Pattern

• 41.25 hours per week on site
• Monday to Friday
• Working one in four Saturdays

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