Job Title: Multiskilled Engineer (Electrical or Mechanical Bias)

Salary: £45,000 – £50,000 Working Pattern: Monday – Friday Location: Shopping Centre Additional: Call-out rota (1 in 3) and weekend working (1 in 3 weekends) to be introduced next year, with days off in lieu during the week.

Purpose of the Job

To deliver high-quality reactive and planned maintenance services within a busy shopping centre environment. The role is suitable for an Electrical or Mechanical biased Multiskilled Engineer who can work effectively on a highly reactive site, ensuring building services, plant, and fabric are maintained to a high standard while meeting client SLAs.

Key Responsibilities

* Carry out reactive maintenance, planned preventative maintenance (PPM), and minor project works across building services.

* Act as a technically competent Electrical or Mechanical biased engineer, while supporting other disciplines where required.

* Operate efficiently in a fast-paced, reactive retail environment.

* Accurately log, update, and close work orders using the site CAFM system, ensuring SLA compliance.

* Undertake minor installation works, fault finding, repairs, and building fabric maintenance.

* Monitor and assess condition of plant and equipment, recommending remedial actions.

* Escort, supervise, and manage specialist contractors, ensuring work quality and safety compliance.

* Issue and manage permits to work where required.

* Escalate faults, risks, and incidents to site management in line with agreed procedures.

* Complete incident reports, handover documentation, and technical reports.

* Ensure compliance with all statutory regulations, health & safety requirements, and client procedures.

* Assist with sourcing materials, managing spares, and supporting quotations for additional works.

* Participate in the call-out rota and weekend working when implemented.

* Maintain clear communication with centre management, retailers, contractors, and the engineering team.

Personal Experience / Qualifications / Skills

* Recognised technical qualification in Electrical or Mechanical discipline (City & Guilds / NVQ Level 3 or equivalent).

* Electrical bias candidates: 18th Edition desirable.

* Mechanical bias candidates: strong HVAC / plant knowledge desirable.

* Proven experience in a reactive commercial maintenance environment, ideally retail or shopping centres.

* Strong working knowledge of CAFM systems (essential).

* Multiskilled capability across M&E and basic building fabric.

* Good understanding of permit-to-work systems and health & safety regulations.

* Ability to work independently and as part of a team.

* Strong customer service and communication skills.

* Flexible, proactive approach with willingness to learn and support out-of-hours cover.

* Basic IT literacy and confidence using maintenance systems and reporting tools.

Accountabilities

* Accountable to the Contract Manager and Site Supervisor.

* No direct line management responsibility.

* No direct budgetary responsibility.

* Responsible for maintaining appropriate stocks of spares and consumables, ensuring secure storage and controlled issue