Network Operations Supervisor – Connect Plus Services | M25 Network

6 Days Old

About the Role At Connect Plus Services, we manage and maintain one of the most complex and heavily used road networks in Europe — the M25. This is a once-in-a-generation opportunity to play a key role in keeping the network safe, operational, and resilient for millions of users every day. What you'll be doing
Take ownership of day-to-day operational supervision across the M25 network, ensuring planned and reactive activities are delivered safely and efficiently. Lead teams of Incident Support Unit Operatives, Emergency Response Teams, and Recovery Operatives, creating a strong safety‑first culture and driving performance. Act as Bronze Command on the network and support inspection regimes, ensuring operational excellence across all maintenance and response activities. Deliver daily briefings and end‑of‑shift debriefs, ensuring operatives understand risks and control measures and continuously capture lessons learned. Support the development and implementation of RAMS and operational procedures, maintaining consistency and compliance. Manage plant, vehicles, and equipment, ensuring checks, defect reporting, and compliance requirements are consistently met. Work closely with internal teams (NTOC, asset teams, health and safety, training) and external stakeholders (National Highways, emergency services, supply chain partners).
Who we're looking for
Confident and experienced operational leader with a strong background in highways maintenance or a similar environment. Proven experience managing teams in a live operational setting, driving performance while maintaining the highest safety and compliance standards. Relevant CSCS qualification along with SMSTS or SSSTS. Strong communication and organisational skills, with the ability to coordinate multiple activities across a busy and complex network. Experience of incident management and working within a regulated or safety‑critical environment.
Benefits
Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working where roles allow. 25 days paid annual leave (pro rata). Family‑friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partner leave. Pension, share incentive plan, volunteering leave, recognition schemes and much more.
Our commitment to diversity and inclusion As a Disability Confident Employer, we are committed to working with people who have disabilities and long‑term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. #J-18808-Ljbffr
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Location:
Swanley
Job Type:
FullTime

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