Package Description: The Role

Express new ideas, take initiative and save lives. Others talk about being brave, at IC24, we’re made that way.

From providing high quality integrated urgent care for over six million people, to thinking of innovative solutions for our patients – every role at IC24 is made to be brave.

We are looking for someone to make a real impact from day one. We’re looking for an organised and people‑focused Onboarding Co‑ordinator to join our award-winning Recruitment Team on a 3‑month fixed term basis. This is a fantastic opportunity to play a pivotal role in ensuring our new starters have a smooth, supportive and positive journey into IC24.

We are in an exciting phase of improving our onboarding processes, including strengthening compliance checks and enhancing the experience we offer candidates through our applicant tracking system. This role will play a key part in the successful rollout of these improvements.

As our Onboarding Co‑ordinator, you’ll manage the end‑to‑end onboarding process, from offer acceptance through to first day, ensuring everything is in place for new colleagues to hit the ground running. You'll be supporting candidates as they progress through the process and keeping our hiring managers updated with timescales. Our volumes are high and with some roles being patient facing, it's important we process these at pace, so you'll need to ensure you can work to tight deadlines without compromising quality.

You’ll be the go‑to person for candidate queries, providing reassurance, clear communication and a great first impression of IC24.

This is an exciting time to join IC24 as we move to new platforms and build new initiatives into our process. These next three months are vital to ensure we continue to offer a positive journey to our candidates during this transformational journey.

If you would like to find out more, please contact .

Who are we?

We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.

Location Ashford, Kent with the option of hybrid working.

Hours Available Full time. 37.5 hours per week. Monday to Friday 9am-5pm

Term Fixed term Contract Minimum Three-Months

What’s in it for you: -

· Annual salary of up to £26,000

· Additional annual leave above statutory minimum based on service

· Enhanced family friendly benefit after qualifying period

· Opportunity to join the NHS Pension Scheme

· Free 24/7 independent counselling service and full employee assistance programme

· Learning and development opportunities

· Free membership to our reward and discount platform

· Access to Blue Light Card and other NHS Discount Schemes

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory basic DBS disclosure and two references.

We celebrate brave ideas and brave people.

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We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.

We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups.

If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team on (email address removed)