Job Title: Operations Assistant (Online) Location: Longbridge Hours: Full time, MondayFriday (Hybrid on completion of training) Salary: Up to £24,000

An established and growing global business is looking to appoint an Operations Assistant to join their small, dynamic Online team based in Longbridge. This role is ideal for an entry-level candidate, graduate, or someone with experience in a similar administrative, operations, or customer-focused role who is keen to learn, develop, and progress.

The Role:

The Operations Assistant (Online) will support the day-to-day activities of the online operations function, playing a key role in ensuring smooth processes, strong collaboration across teams, and an excellent customer experience.

Key Responsibilities: Supporting day-to-day online operations and order processing Checking stock availability and providing updates on product availability Assisting with online inventory administration and system updates Working with our sales team to discuss price lists and closing orders accurately Processing customer refunds, returns, credits, and reconciliations Liaising with internal teams including Accounts and Operations Responding to customer queries and complaints, resolving issues efficiently and professionally<...