Operations Director Lonsite Limited – London, UK

Lonsite is a specialist construction recruitment agency supplying skilled labour to major UK infrastructure projects (nuclear, rail, aviation, water, energy & defence). We combine boutique agility with market-leading compliance and expertise.

We’re seeking an Operations Director to drive strategic growth, optimise margins and scale our new White Collar Permanent Recruitment service. You’ll lead all operational functions, P&L performance, technology integration and team development, reporting to the Founding Director.

Key Responsibilities

* Develop and execute strategies to deliver ambitious revenue and margin targets.

* Oversee daily operations, streamline processes and champion health, safety, sustainability & compliance.

* Lead selection, implementation and optimisation of CRM/ATS platforms and digital transformation initiatives.

* Manage budgets, cash flow and client financial health, delivering regular performance reports.

* Build a high-performing team: hire, coach and develop staff, and deliver development sessions.

* Generate billings, covering permanent assignments until a specialist consultant is in place.

* Strengthen client relationships, win new accounts and act as senior escalation point.

* Represent Lonsite at industry events and support brand development.

Person Specification

* Director-level experience in const...