Operations Manager - Moving and Removals

New Yesterday

Job Description Join a thriving moving and removals company based in Dartford, Kent, as an Operations Manager. This role offers an exciting opportunity to lead teams, drive efficiency, and ensure top-tier service delivery in the relocation industry. Ideal for professionals with experience in household goods or office & industrial moves.

Key Responsibilities:
Managing day-to-day operations of local and long-distance removals
Coordinating logistics, transport scheduling, and route planning
Overseeing warehouse and inventory management
Leading, training, and motivating operational staff and drivers
Ensuring compliance with health & safety and transportation regulations
Monitoring performance KPIs and implementing process improvements
Liaising with clients to ensure service expectations are met or exceeded
Managing fleet maintenance and vehicle records
Conducting site visits and risk assessments before moves
Handling escalations and resolving operational challenges
Supporting budgeting and cost-control initiatives
Collaborating with sales and customer service teams for seamless execution

Key Skills & Experience:
Proven experience in the moving/removals or relocation industry
Strong leadership and team management skills
E...
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Location:
Dartford
Job Type:
FullTime
Category:
Management & Consultancy