Job Description

Inspire's portfolio of 8 Children’s homes is growing in the North West, so we are looking for an Operations Manager to  work closely with children and young people, their families and significant others to create unique, person-centred support packages for individuals with learning disabilities, physical disabilities and complex health needs.

About Us

Inspire, a part of the CareTech Family, is dedicated to providing exceptional residential care and support to children and young people aged 3-18 with diverse needs, including learning difficulties, complex health needs, physical disabilities, attachment disorders, and life-limiting conditions. We believe that every child deserves the opportunity to thrive within a supportive and inclusive community. Our commitment extends to providing life-affirming opportunities for children to participate in activities, celebrations, education, family contact, and care planning. With an average length of stay of 8 years, continuity and a sense of belonging are paramount for our children.

What We Offer

• £65,000 per annum DOE. £3,000 welcome bonus & £3,600 car allowance.
• £10,000 annual quality and commercial bonus 
• As a member of the CareTech leadership team you will participate in a Management Incentive Plan that will enable you to share in the long term success of the Company.
• Continuous development from our in-house Leadership Academy. Whose courses provide our existing and future leaders the time and psychological space to explore the expectations of a leader, with a focus on core behavioural skills. To motivate, empower, inspire and stretch leaders to develop their knowledge and skills in leadership and management, by reflecting on themselves and how they interact and work with their teams, their networks and the wider business.
•  Additional Benefits: Employee Assistance Service
• Wellbeing Programme
• Recommend a Friend scheme
• Team Rewards with discounted restaurants and family days out
• Long Service Awards

About the Role

As the Operations Manager, you will oversee and manage the residential services within the North West region. You will ensure compliance with all statutory and legislative standards while managing to a budget and maintaining high standards of leadership and management. Working closely with your management colleagues, you will strive to provide the highest quality care for children and achieve excellent care outcomes. Your primary focus will be on ensuring that our homes deliver outstanding services, are staffed by trained professionals, remain within budget, foster nurturing environments, and serve as a home away from home for vulnerable young people. It's worth noting that all homes within Inspire are rated 'Good or Above' by Ofsted.

In your new role, you will:

• Ensure the operational management of care delivery and services, including environments.
• Provide line management support and supervision to Home Managers.
• Ensure adherence to organisational policies, procedures, and relevant legislation.
• Work collaboratively with Inspire Senior Management and CareTech Management teams to support service delivery.
• Lead on safeguarding matters, ensuring the safety of all children and staff.
• Support admissions and placement targets in coordination with Referrals.
• Establish and maintain effective placement plans, risk assessments, and healthcare plans.
• Support staff team stability, competency, and motivation.
• Conduct training needs analysis and participate in the Inspire training program.

You will ideally have:

• Senior management experience within LD & the Children's Residential care sector.
• Experience in managing and developing others in a fast-paced environment.
• Experience working with children and young people in residential settings.
• Level 5 Leadership and Management for Care Services or equivalent qualification.
• Strong leadership, communication, and interpersonal skills.
• Knowledge of equality, anti-discrimination policies, legislation, compliance, and best practice initiatives.
• Ability to drive change and motivate others within the service.
• Proven ability to meet targets and deliver results under pressure. xsrmqjs
• Effective presentation skills to engage stakeholders.