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Podcast Host @ Wear Many Hats | Business Development Manager @ Hawkey Cleaning & Support Services | Facilities Management Collaborator | Passionate…

Operations Manager – Cleaning Services (London)

Location: Hybrid – London office & site visits within M25

Reporting to: Head of Operations

At Hawkey Cleaning & Support Services, we are proud to be a B Corp certified company that is fast-paced, innovative, and committed to excellence. We value our people, invest in their growth, and create an environment where ideas and initiative are celebrated. If you are looking for a role where you can make an impact, grow your career, and be part of a passionate, forward-thinking team, Hawkey is a truly wonderful place to work.

So are you an experienced Area Manager in the cleaning industry ready for your next step? Or an Operations Manager seeking a new challenge with a forward-thinking, quality-driven company?

We are looking for a motivated and hands-on Operations Manager to oversee cleaning operations across London. You will manage cleaning operatives and housekeepers, ensure exceptional service delivery, maintain high standards, and build strong client relationships.

This role offers variety. no two days will be the same. You will be in the office, out on-site, leading audits, attending KPI meetings, and ensuring both your team and our clients receive the very best support.

What you will do

• Lead and inspire cleaning teams across multiple sites
• Manage budgets, schedules, and resources to deliver on time and to standard
• Build strong client relationships and ensure satisfaction through regular contact and monthly “green” audits
• Oversee recruitment, training, and development of staff
• Ensure Health & Safety and COSHH compliance at all times
• Maintain equipment, plan deep cleans, and deliver ad-hoc cleaning projects as needed
• Report on performance, productivity, and client feedback to senior management

What we are looking for?

• Proven experience supervising or managing teams, ideally in commercial cleaning
• Strong leadership and organisational skills
• Excellent communication and client relationship skills
• Knowledge of Health & Safety and COSHH regulations
• Ability to work flexibly, including some evenings and weekends
• Confident using Microsoft Office and cleaning management software
• Full UK driving license
• Spanish Speaking would be preferred

What we offer

• Company vehicle and cleaning equipment for site work
• Hybrid working between London office and site visits
• Opportunities for career progression and professional development
• Supportive, dynamic working environment

Apply now or get in touch for more information.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Facilities Services

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