Operations Manager

1 Days Old

Job Description

Job Title: Operations Manager

Location: Remote - London

Employment Type: Full-time

Compensation: £90,000 + performance-based bonus

About the Role

An exciting opportunity to lead our client’s day-to-day payment operations, ensuring strong reconciliation processes, compliance with internal controls, vendor management and service excellence across all payment flows. This role plays a key part in establishing a scalable, well-controlled operational framework.

Key Responsibilities

  • Oversee end-to-end payment processing and reconciliation (across both fiat and crypto)
  • Implement and maintain robust internal control procedures
  • Manage vendor relationships and service level agreements (PSPs, custodians and other partners)
  • Resolve queries efficiently across internal teams and external stakeholders
  • Monitor, track, and report on operational KPIs
  • Train and develop team members through cross-functional exposure
  • Lead initiatives for process automation and operational efficiency
  • Maintain and evolve a transparent and scalable fee structure

Key Requirements

Experience:

  • 7+ years in payments or operations within banking, fintech or financial services
  • Strong experience with reconciliations and internal control frameworks
  • Proven track record in vendor management and operational problem-solving
  • Demonstrated leadership and collaboration across teams

Nice to Have:

  • Experience with IFS (International Financial Systems)
  • Knowledge of crypto and digital asset payment operations
  • Background in fintech or early-stage/startup environments

Key Competencies

  • Operational leadership and process ownership
  • High attention to detail with analytical thinking
  • Clear and confident communicator
  • Risk-aware and compliance-oriented mindset
  • Strong team builder with a collaborative leadership approach

Apply
Location:
London
Job Type:
FullTime
Category:
Business

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