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Operations Officer

About Us

Westworks is a not-for-profit procurement organisation that links public sector buyers with high quality suppliers to deliver value for money works and services across the built environment.

We are looking for an Operations Officer to join our team on a permanent, full-time basis working 37 hours per week, Monday to Friday.

This is an excellent opportunity for an intelligent, proactive and flexible individual, with great organisational skills, to join our growing business.

The Benefits

- Starting salary of £32,000

- Hybrid (3 days a week in Swindon)

- 28 days’ annual leave (plus bank holidays)

- Comprehensive employee benefits package

- Significant progression opportunities available within the role and in the wider business

The Role

As an Operations Officer at Westworks, you will be central to our vision ‘To harness the power of procurement to create a better future’.

Working in a team of 3 Operations Officers, supported by a Business Administrator and overseen by the Head of Operations, you will be responsible for tender management, supplier engagement, member liaison and associated tasks. As the dedicated point of contact for your allocated projects, you will be expected to provide excellent customer service to all associated stakeholders.

The detail of your day-to-day tasks will vary but you will be working with a well-established process. Your tasks will include:

- Initial liaison with our customers to understand their requirements and how we can help.

- Advising members on how best to package their tenders.

- Creating and monitoring tenders in our procurement system.

- Liaising with our approved suppliers in relation to live tenders and forthcoming opportunities.

- Collaborating with the wider team in relation to marketing and finance activity.

About You

The ideal candidate will be able to demonstrate strong communication skills as well as proficiency in navigating different systems and processes across an organisation. You should thrive in a high performing environment, exhibit meticulous attention to detail, and demonstrate adaptability to support operational needs.

You will be confident and experienced in prioritising your workload and working independently. A clear and confident communicator, both written and orally, you will be confident interacting with stakeholders at all levels. A team player, you will be highly organised, proactive and have a solution focussed approach.

You will have demonstrable experience of working on multiple workstreams at any one time and be confident in learning new concepts and ways of working. Our customers are at the heart of what we do so an ability to demonstrate excellent customer service skills is highly desirable.

A skilled user of MS Office software, you will also be adept at learning new systems.

We do not expect you to have any procurement experience or knowledge of the built environment. What is important to us is your transferrable skills, attitude, approach to work and ability to deliver quality output, whilst supporting our continuous improvement. Westworks is a small organisation that recognises its staff as its greatest asset. You can expect regular training opportunities as well as significant opportunity for career progression.

If you would like an informal discussion about the role, please email or call us.

The closing date for this role is 6th August 2025. We intend to invite candidates for interview before this date and will close the recruitment if a suitable candidate is found.

Other organisations may call this role Procurement Operations Co-ordinator, Tender Support Officer, Supplier Engagement Executive, Project Operations Specialist, Procurement Delivery Officer, Contracts Support Co-ordinator, Member Services Officer, Bids and Tenders Co-ordinator, Framework Operations Executive, or Commercial Operations Officer.

So, if you’d like to join us as an Operations Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other and Finance

• Industries

  Non-profit Organizations

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