Windward is looking for a customer-obsessed Outbound Product Manager to act as the voice of the customer for our Trading & Shipping (T&S) vertical. You will be reporting to Windward's Trading and Shipping Director of Product, embedded in the field meeting clients, gathering strategic insights, and ensuring the relevance and resonance of our product strategy.

Key Responsibilities: Conduct in-depth discovery meetings, customer visits, and workshops with T&S clients globally. Identify unmet customer needs and market trends; synthesize insights into clear, actionable product inputs and validate existing product-market fit for current T&S solutions. Coordinate with Customer Success Managers to join customer meetings and close feedback loops, ensuring insights are captured effectively. Collaborate with Forward Deployed Engineers across their respective projects to identify recurring patterns and common needs, translating these into new product features or adjustments to existing development plans in alignment with strategic priorities. Collaborate with sales and marketing to align go to market efforts with product direction. Be an advocate of the Windward brand and product vision in every customer interaction. Represent Windward at industry events, forums, and strategic customer meeti...