Part Time Customer Services Executive
1 Days Old
Part Time Customer Services Executive 16K (Salfords)
My client is looking to recruit a crucial roles in the operation of their business, recording and managing customer quotes and orders via email and telephone.
Tasked with ensuring that each quote/order is processed efficiently and accurately, from initial query through to delivery. An important part of this role is taking pride in delivering excellence in customer experience, going that extra mile for our customers each time.
The aim is to ensure that our standards never slip and therefore you must maintain a positive attitude and answer customers questions to your best ability.
The ability to work under pressure, to work as a team, always striving to align with our culture of Continuous Improvement and Exceeding Expectations while meeting KPI’s. The ability to listen to a customer’s needs and provide a top first-class service to our customers.
You will be helpful and friendly whilst getting to know our customers on a first name basis, building relationships that customers want to return to. You will also provide customers with information on our products and take our sales from good to great.
Main Duties:
*
Processing quotes and orders (including web) through multiple channels in an efficient and effective manner.
*
Upsell/Cross Selling.
*
Tender Quote input support.
*
BSO – Calls Offs inputting.
*
...
- Location:
- Salfords
- Salary:
- £16,000 /annum
- Job Type:
- PartTime
- Category:
- Customer Service & Support
