About us:

Dropless is revolutionising the vehicle repair and maintenance sector for the better. We create and utilize new technologies to help our customers easily maintain their vehicles. We work with some of the largest fleet businesses in the UK such as Enterprise, Europcar, ZipCar, Hiyacar, and Avis and have over 60,000 registered customers on our platform. We believe happy people make motivated and hardworking employees. We focus on creating an inclusive, effective, and diverse work environment where people get the opportunity and freedom to be the best versions of themselves, both professionally and personally. Dropless currently operates in the North East, North West, Midlands, Greater London & Home Counties, and is looking to expand across the rest of the UK throughout 2025.

Job responsibilities:

• Collaborate with the Back Office Team to identify and source the correct parts needed for Mobile Mechanics jobs.
• Utilize established supplier networks to address gaps and ensure optimal supplier coverage across the UK.
• Order all required parts in advance (preferably one day before or on the day of the job) to ensure timely availability.
• Confirm estimated time of arrival (ETA) for parts and proactively manage supplier relationships to ensure reliability.
• Notify Account Executives of any parts on backorder and communicate anticipated delays.
• Coordinate efficient collection routes for mechanics to reduce travel time and improve operational productivity.
• Manage parts returns, liaising with technicians and their line managers to ensure timely and accurate processing.
• Place orders for mechanic parts and stock items based on service schedules and inventory levels.
• Conduct regular audits of parts orders to ensure accuracy, proper tracking, and correct purchasing practices.
• Generate and analyze reports on inventory levels, parts usage, and other key operational metrics.
• Work closely with suppliers to address and resolve issues related to supply chain disruptions or part quality concerns.
• Identify opportunities for cost savings and process improvements to enhance efficiency and reduce waste.
• Ensure compliance with safety, quality, and regulatory standards in all aspects of inventory control and stock management.
• Verify that all parts ordered meet warranty requirements for specific vehicles.
• Research and onboard alternative suppliers for parts and oil to drive cost efficiency.
• Support the Back Office Team with scheduling part collections as needed.
• Oversee inventory management of all parts, ensuring accurate tracking and proper return processing.
• Prepare and submit weekly reports to senior management, providing insights into stock status and operational performance.

Qualifications and Skills:

• Familiarity with automotive parts and systems, as well as experience with quality control processes, is also beneficial.
• The ability to prioritise tasks and manage time effectively, as well as a high level of organisational skills, are critical for success in this role.
• The ability to analyse complex data, identify trends and issues, and develop creative solutions to problems is essential.
• The ability to work well in a team environment, as well as a positive attitude and strong interpersonal skills, are important for building positive relationships with colleagues and suppliers.
• Prioritisation of work based on urgency, time and impact.
• A high degree of accuracy and attention to detail is crucial in this role to ensure that inventory levels are maintained and that parts are ordered and received correctly.
• The ability to adapt to changing business needs, prioritise tasks, and work under pressure is important in this fast-paced industry.
• A strong commitment to safety and compliance with regulations related to inventory control and parts management is essential to ensure a safe working environment.

What we offer:

• Job Types: Full-time, Permanent
• Starting Basic Salary: £28k
• Company NEST Pension Scheme
• Ongoing training & support
• Career Progression
• Contractual sick days (On completion of probation)
• 25 days holiday plus any bank holidays (Pro-Rata)

Job Type: Full-time - Hybrid