Outernet London – About us….

Welcome to Outernet London - the world’s most advanced immersive entertainment district, where technology, culture, and creativity collide in spectacular fashion. At the heart of this groundbreaking destination is The Now Building, a first-of-its-kind space featuring a four-story-high, 360-degree, 16K wraparound screen - the largest and most advanced digital canvas on the planet. With over 120,000 visitors passing through each week, The Now Building has redefined what it means to experience content, making Outernet London the most visited attraction in the UK.

Four levels beneath the Now Building lies HERE at Outernet - a cutting-edge, 1,800-capacity venue purpose-built for unforgettable live concerts, club nights, fashion shows, film premieres, and cultural events. It’s a space designed to amplify sound, light, and emotion - a new benchmark for live entertainment in the capital. Just steps away, on the legendary Denmark Street — the birthplace of British counterculture - The Lower Third brings the spirit of rock & roll roaring back to life. This fiercely independent grassroots venue is a haven for emerging talent,complete with a world-class cocktail bar, intimate performance space,and a 250-capacity basement club that pulses with raw energy and creative freedom.

Outernet London isn’t just a venue - it’s a platform for storytelling, a canvas for innovation, and a stage for the next generation of cultural icons.

Why you should consider being part of our team…

We offer a creative and fast-paced working environment across a diverse range of event formats. Our Production Department works to deliver high quality production across all genres, styles and sizes of events. From solo acoustic sets in the smallest of our venues to high production corporate presentations across the whole District, we strive to achieve the best experience possible for artists, audience members, our own team and for anyone coming into our venues alike. Our goal is to attract and keep the best people, no matter their background. We believe that being a diverse and inclusive employer is key to making a real impact - for our team, our clients, and the industry as a whole. Embracing different perspectives makes us stronger, sparks fresh ideas, and helps us better reflect the communities we serve.

Role Overview

Our Production Managers are responsible for the planning and delivery of high-quality events for a diverse variety of shows and productions across all our venues. This role involves coordinating all aspects of production and managing a team of technicians and engineers across all production disciplines – including full time employees, freelancers and contractors. Whilst primarily working in the Here venue, there will also be involvement in The Lower Third, the Now spaces and across the District.

Key Responsibilities

Show and Event Delivery and Operation:

• Liaising with clients and promoters for live, corporate and music events
• Ability to deliver first-class production across all genres of event.
• Ensuring exacting delivery to fulfil the needs of the event and requirements of the artist or client.
• Remaining calm under pressure and resourceful in problem solving
• Having flexibility and ability to work with all manner of artists and clients
• Meticulous planning and scheduling for each event
• Accurate quoting and budgeting for each event,as well as procurement of additional equipment and resources in coordination with departmental managers.

Team Leadership & Coordination:

• Schedule full time and freelance staff to fulfil the requirements of all venues.
• Work with visiting teams across a variety of genres and event type.
• Co-ordinate and work with external production teams to ensure the smooth delivery of events and productions
• Briefing and managing local crew
• Co-ordination with other Production Managers, Operations and Event Sales teams

Equipment Maintenance & Management:

• Ensure that Production stores are tidy and well maintained
• Oversee the maintenance and repair of Production equipment as required
• Handle rentals and logistics for additional equipment/kit when needed.
• Co-ordinate house equipment across all venues.

Quality Control& Compliance:

• Continuously ensuring the highest quality delivery possible across all venues.
• Completing and filing RAMS for event specific tasks and operations
• Compiling and checking of RAMS from incoming suppliers, agencies and operators

Project & Budget Management:

• Populating and managing of event budgets, ensuring client sign-off of all chargeable extras
• Undertake quoting and procurement for the equipment and personnel required to deliver an event
• Reflection of final costs and client charges in the budget on the day of the event and ensuring these final figures are shared with the Venue Manager.

Other:

• Support the Head of Production with running of all Venues.
• Attend production, team and client meetings as required.

Culture & Organisational Impact:

• Actively promote and uphold Outernet’s values and commitment to a collaborative, inclusive, and high-performing culture
• Model positive leadership behaviours, support team wellbeing, and address any cultural misalignments in a constructive and respectful manner.
• Contribute to building a vibrant and future-focused team.

The job holder may be required to undertake additional responsibilities aligned with their skills and the evolving needs of the business.

Skills, Knowledge & Experience

Essential Experience:

• Extensive experience in Production Management across a variety of event genres.
• Comprehensive understanding of all areas of Technical Production, including but not limited to; Audio, Video, Lighting, Staging/Rigging
• Experience of managing Production staff and Crew
• Ability to work with clients, promoters and artists to realise their Production needs

Desirable Skills & Experience:

• Familiarity with production control systems and networking
• Health and Safety training
• Understanding of industry trends and standards

Personal Attributes:

• Excellent Leadership, Guidance & Communication skills
• Strong problem-solving ability and calm under pressure
• Adaptable and pro-active with clients, driven to develop clients idea and goals.
• Solid organisational skills to manage schedules, resources and multiple simultaneous tasks.
• Attention to detail

Package Benefits:

• Salary: on application
• 28 Annual Leave days
• EAP
• Equal Opportunities Employer

Our Inclusivity in Action

Outernet London is proud to offer equal opportunity in all aspectsof employment. We strive to foster a diverse, inclusive, and engagingwork environment. We welcome applications from all candidates and look forward to receiving yours.