The Production Manager is to manage a team of staff responsible for the production of academic journals, on time and on budget, to agreed quality standards. This role will also work as part of a management team responsible for taking decisions at department level to ensure we respond to changing market needs, alongside leading a team of production staff.

Key responsibilities in this role will include:

• Manage and lead a team of Production staff (including ‘Senior’ and non-Senior level) to ensure they fulfil responsibilities in support of publishing journals on time, on budget and to the required standards, closely monitoring performance and costs.
• Recruit and develop staff to ensure they have the skills and demonstrate the performance required to deliver products and services to a constantly changing market.
• Contribute to the management of supplier performance to ensure they meet agreed service levels, identifying workflow solutions, coordinating department-wide solutions and constantly assessing our approach to supplier management as needs change.
• Identify and implement improvements to the workflow to ensure continuous improvement in our service to clients across the list, presenting ideas to the management team and managing the change to ensure benefits are realized.
• Proactively manage client relationships to ensure expectations are understood and OUP is viewed favourably in the marketplace, and resolve persistent or significant issues that are escalated by others, ensuring that problems are addressed promptly and expectations are understood on an ongoing basis.

We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office.

About You

To be successful in this role, you will ideally have/be:

• Excellent communication and organisational skills
• Experience of managing production of a significant number of products in a publishing environment
• Experience of successfully managing multiple projects to completion
• Experience of managing sensitive client relationships (desirable)
• Experience of managing third-party and freelance vendors (desirable)
• Experience of delivering continuous improvement in a professional environment
• Experience or qualification in Continuous Improvement methodologies (desirable)
• Experience of managing change in processes or services in a professional environment (desirable)

We care about work/life balance here at OUP. With this in mind we offer 25 days’ holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.

We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.

Please see our Rewards and Recognition page for more information.

Please note this advert may be removed before the advertised end date, so we encourage you to apply as soon as possible.

We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.