Join to apply for the Programmes Manager role at King's College London

Join to apply for the Programmes Manager role at King's College London

About Us

The Department of Chemistry is a friendly and vibrant department within the Faculty of Natural, Mathematical and Engineering Sciences. We have an opportunity for someone interested in pursuing a career or taking their next step in Higher Education administration.

About Us

The Department of Chemistry is a friendly and vibrant department within the Faculty of Natural, Mathematical and Engineering Sciences. We have an opportunity for someone interested in pursuing a career or taking their next step in Higher Education administration.

The Programme Manager role is part of an experienced professional services team, working in partnership with academic colleagues, as well as faculty and central directorates to provide a high-quality administrative support service and student and staff experience.

About The Role

The Programmes Manager will work as part of a team focusing on taught education programmes, ensuring consistent management and delivery of our programmes by providing high quality and effective administrative support, in accordance with university and faculty priorities, timelines and policies. Providing direction and line management to a Senior Programme Officer and a Programme Officer, you will be responsible for allocating resource to ensure consistent and effective service delivery to staff and students. You will lead and enable a team to provide a high level of customer support to relevant stakeholders.

There will also be opportunities to represent the faculty in wider university activities and committees, in support of the faculty’s interests, and to work collaboratively with university functions. You will also ensure that staff are aware of their purpose and are engaging with a shared vision for the university and the faculty.

Successful candidates will have a proactive approach to leadership and line management as well as creating high performing motivated teams. They will have experience of complex administration, as well as a commitment to continuous improvement and the ability to communicate to wide range of stakeholders.

The role is currently a hybrid role, and the role holder will spend part of their working week on campus and part of the week working remotely.

This post is available as a secondment opportunity for internal candidates, subject to line manager approval.

This is a full-time post (35 Hours per week), and you will be offered a 9-month fixed term contract starting no earlier than 22/09/20525 until 21/06/2026 in the first instance with possibility to extend.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential Criteria

• Excellent communication skills, including ability to draft documents and correspondence, lead and contribute to meetings with a range of stakeholders
• Excellent organisational and time management skills, with the ability to prioritise effectively and delegate tasks appropriately and work to tight deadlines
• Strong numeracy skills and ability to extract, analyse and present complex numerical data
• Effective, data driven decision-making ability, and able to exercise independent judgement
• Experience of leading a team of staff, and experience of managing change, setting standards and developing high performing teams with a development focused and proactive style.
• Experience of addressing complaints and service setbacks in a professional and efficient manner
• Experience of stakeholder management, and ability to work with a broad range of stakeholders in a professional and assured manner – to understand their needs and facilitate discussion.
• Strong commitment to equality and diversity in the workplace through inclusive management practices
  
  

• Degree level or equivalent qualification or experience
• Experience of having a longer-term view of service provision, and the ability to plan for both the immediate future and the longer term where developments may be in progress
• Experience of using virtual learning to improve the education experience of staff and students
• Experience in the use of databases such as student records systems (e.g. SITS) to provide management information data to a high level of detail and accuracy
• Strong understanding of user-focused, end-to-end service ethos and familiarity with frameworks for effective delivery
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Higher Education

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