Join a well-established and growing Housing Association as a Property Management Team Leader, leading a dedicated team delivering outstanding service to tenants and landlords across a large residential portfolio. This is a permanent, full-time leadership role based in Ilford, offering the opportunity to make a real impact in social housing by ensuring high-quality property services, responsive maintenance delivery, and excellent tenant experience across 300400+ homes.Were looking for an experienced property professional who thrives in a fast-paced environment, has strong social housing expertise, and is confident managing teams, contractors, and complex tenant-landlord matters at scale.Key Responsibilities As Property Management Team Leader, you will:Lead, coach, and develop a high-performing property and resident services teamOversee maintenance and repairs across a large housing portfolio, ensuring timely and cost-effective resolution of worksAllocate and monitor contractor performance, ensuring service standards and compliance are consistently metAct as the key escalation point for tenant and landlord disputes, providing fair, practical, and professional resolutionsCarry out or oversee property inspections, ensuring properties are safe, compliant, and well maintainedEnsure full compliance with social housing legislation, tenancy regulations, and housing standardsBuild and maintain strong relationships with tenants, landlords, contractors, and local authority partnersMonitor service delivery performance, identify improvements, and drive continuous service enhancementWhat were looking for To succeed in this role, you will bring:Proven experience in property management and social housing (essential)At least 35 years experience managing a property or resident services teamExperience overseeing a large portfolio (400+ properties or equivalent high-volume workload)Strong understanding of landlord and tenant law, housing regulations, and compliance frameworksExperience managing maintenance programmes, repairs, and contractor coordination at scaleExcellent communication, negotiation, and conflict resolution skillsStrong organisational ability and confidence working in a fast-paced, high-responsibility environmentWhats on offer:Permanent, stable Property Management team leader role based in IlfordSalary: £35,000 £40,000 (depending on experience)MondayFriday working pattern with operational flexibilitySupportive and collaborative team cultureClear opportunities for progression within social housing and property servicesProfessional development and long-term career growthLocation & Travel:Based in Ilford, with regular site visits across a wide residential portfolioAccess to a vehicle is desirable to support inspections and contractor coordinationIf this property Management Team Leader position sounds like your next step, apply now or emailJBRP1_UKTJ