Senior Lettings Negotiator / Property Manager

Full-time | Permanent | Whitley Bay About the Role

The Senior Lettings Property Manager will join a dynamic, independent estate agency in the North East, known for delivering high-quality, personalised service to clients. The role involves managing a well-maintained portfolio of approximately 50 residential properties, ensuring compliance, proactive management, and exceptional customer service for landlords and tenants. This is a hands-on position, suited to a professional who takes pride in detail and portfolio management. It is not a trainee role, nor is it a corporate, target-driven environment.

Key Responsibilities Negotiating rental offers with prospective tenants

Day-to-day management of a residential property portfolio

Ensuring full compliance with regulations (GSC, EICR, EPC, Right to Rent, etc.)

Managing maintenance issues and relationships with contractors

Handling lease renewals and rent reviews

Monitoring arrears and supporting resolution

Delivering clear, professional communication to landlords and tenants

The Senior Lettings Property Manager will work within a supportive team and report to the Operations Manager. The portfolio is stable, organised, and well-managed.

Candidate Profile

The ideal candidate will: Possess strong knowledge of lettings compliance and current legislation

Be calm, organised, and solution-focused

Take ownership and act proactively

Value quality over quantity in portfolio management

ARLA qualification is welcomed but not essential if experience is strong

What the Role Offers Competitive salary of £26,500£28,500 depending on experience

A stable, established portfolio

A professional and supportive working environment

Opportunity to undertake a recognised lettings qualification after 12 months service

Potential to grow the lettings function with associated commission

A role that emphasises high standards and professional pride

This position is focused on managing a portfolio effectively rather than managing a team.

Working Hours Monday

Friday: 9:30 am

5:30 pm

Occasional Saturdays: 9:00 am

4:00 pm

Location: In person, Whitley Bay Salary: £26,500

£28,500 per year

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