Quality & Technical Engineer

5 Days Old

Job Description

The Role


A unique and engaging role awaits a technically-minded, plumbing professional to join our Client – a leading manufacturer and supplier in the Plumbing & Heating industry.


Perhaps you are you a qualified Plumber or Heating Engineer, wondering what the next step in your career might be? This is a unique opportunity to make a step change with a huge opportunity for progression as a Quality and Technical Engineer for a leading supplier in the Plumbing and Heating sector,


This role is perfect for someone with a strong technical background in the plumbing and heating sector or a keen desire to learn. If you are enthusiastic, adaptable, and ready to take on a challenging yet rewarding position, this could be the perfect fit for you.


Key Responsibilities


  • Provide technical support and advice to customers.
  • Maintain and create product information documents and databases.
  • Support the QA & Systems Manager in maintaining third-party approvals.
  • Assist the Customer Service team with technical information and phone cover.
  • Attend industry events and exhibitions in a technical support capacity.
  • Manage a dedicated technical support line for branded products.
  • Visit customer sites as necessary.
  • Collaborate with the Technical Sales Manager to develop customer requirements on product specifications.


What’s in it for me?


The chance to join a successful and well established business, that has incredibly low staff turnover, with a huge opportunity for long term development for the right individual. This role offers comprehensive training, both in-house and externally, to ensure the right candidate is fully equipped to excel. There is also an investment in obtaining industry-recognised qualifications if required.


The Company


Our Clients is renowned throughout the UK for its extensive and high quality product ranges dedicated to the Plumbing & Heating Industries. With ISO9001 certified factories and products holding WRAS, Gas, and OFTEC certificates, the company prides itself on quality and competitive pricing.


Ideal Skills and Experience


Professional telephone manner and effective face-to-face communication skills.

Adaptable, willing to learn, and develop technical knowledge.

Team player with the ability to use initiative.

Experience in the plumbing and heating sector is preferable.

Knowledge of quality systems and product approvals is desired.

Strong IT literacy, including Word and Excel; Sage experience is an advantage.

Enthusiasm for new technology and excellent organisational skills.


  • Ideal Qualifications
  • Plumbing Diploma (training provided if required).
  • Driving license (preferable).
  • IT literate.
Apply
Location:
Sutton Coldfield
Category:
Manufacturing

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