Overview: Join a fast-paced and collaborative team environment where your work helps ensure the smooth operation of a diverse commercial and residential property portfolio. This role is perfect for someone who thrives on organisation, communication, and problem-solving. You'll play a key part in delivering outstanding service by coordinating reactive maintenance, planned preventative maintenance (PPM), and compliance tasks. Key Responsibilities: Helpdesk Coordination: Act as a crucial support hub for the Property Management Team by monitoring and prioritising maintenance issues via Fixflo, email, and phone. Ensure all tasks are logged, managed, and resolved efficiently.

Maintenance Management: Liaise with contractors to instruct and coordinate works. Obtain quotations, follow up on reports, and ensure invoices are processed promptly to close off tasks effectively.

Compliance & PPM Oversight: Ensure all compliance checks and planned maintenance events are logged, reviewed, and actioned in partnership with Property Managers. Follow up on remedial works and keep digital records up to date with certificates and reports.

Communication & Updates: Keep Property Managers and Leaseholders informed of progress with clear, ...