Reception Supervisor/ Manager (Luxury Clinic)

1 Days Old

Job Description

Be the first impression of a luxury, doctor-led aesthetic clinic , working with VIP and international clients in a fast-paced, high-standard environment.

This role is perfect for someone who takes pride in exceptional customer service , communicates beautifully in writing, and enjoys converting enquiries into loyal patients.

What makes this role attractive

• True ownership of the front of house — not just reception
• High-end clientele and a respected medical brand
• Daily responsibility, autonomy, and visibility within the clinic
• Salary up to £35,000 + Commission on product sales & enquiry conversion

You’ll be great if you

• Deliver five-star service instinctively
• Bubbly, polished, and customer focused
• Write excellent English (emails, WhatsApp, follow-ups)
• Confidently handle enquiries and turn them into bookings
• Enjoy retail, recommendations, and commercial targets
• Have FOH experience in aesthetics, medical or luxury settings

This is a full time role (5 days per week role and includes Saturday work)

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Location:
London
Job Type:
FullTime
Category:
Management & Consultancy