My client is a slick property company in Mayfair, based in gorgeous open plan offices.  They are looking for a fabulous Receptionist to work alongside one other receptionist and manage the busy area together. The right candidate will be extremely friendly, welcoming and a team player. 

This is a brilliantly sociable company to be part of, everyone will know your name and they need someone who will fit with this culture. The right candidate will have some Front of House experience behind them, be a confident individual and well presented. 

 Duties will include:

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  Welcome visitors in a warm, welcoming, and professional manner. Determine the nature of visit and

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  announce the visitor’s arrival to the appropriate person. All guest, Director and colleagues’ needs are

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  pre-empted wherever possible.

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  Answer the switchboard in a professional, speedy but courteous manner, identifying the purpose of

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  the call and forwarding to the appropriate person/department.

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   Actively manage the room booking process, using an iPad-based system, to ensure a speedy

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  transition between meetings. Working in conjunction with the hospitality team, to ensure catering

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  requirements are met and that rooms are well-stocked and tidy.

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  Ensure the company’s security procedures are always maintained and remain vigilant regarding all

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  persons entering the company’s premises and ensure they are correctly identified and

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  acknowledged.

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  Be familiar with staff absences so that any calls or visitors may be dealt with speedily and efficiently

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  on behalf of the absent colleague.

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  Coordinate couriers and deliveries effectively and nurture relationships with suppliers.

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  Ensure that the reception areas are always tidy and welcoming environment.

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   Act as fire marshal and first aider, undertaking the necessary training with enthusiasm and

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  commitment.

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  Other ad hoc duties as delegated from the Office Operations Manager

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The ideal candidate is:

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  Likely to be experienced in working in a professional customer- facing environment with extensive call handling experience.

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  Good interpersonal skills are essential; verbal, written and in person.

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  Display a composed and flexible approach whilst providing outstanding customer ser- vice.

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  Ability to effectively prioritise and execute tasks in a high-pressure environment.

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  Demonstrate a good knowledge of telephone systems, call handling procedures and have a good working knowledge of all Microsoft packages.

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  Demonstrate experience of working as part of a team and ability to work independently.

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  Strive for better ways of working and embrace change

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