Regional Manager - Co-op Legal Services
New Yesterday
Regional Manager – Co-op Legal Services£50,320 - £55,000 dependent on experience, plus bonus plan and excellent benefits including company car and private healthcare (Work Level 5)Monday-Saturday (1 in 4 Saturdays), 37.5 hours per week flexible between 9am and 9pmRemote/home-based with some travel across England and Wales
Due to continued growth of the business, we’re looking for a Regional Manager to join our Estate Planning team in Co-op Legal Services. We’re the market leader in estate planning, supporting tens of thousands of customers each year, and as we continue to grow, we’re committed to investing in making our services accessible for all.
Why this role matters
In this role, you’ll recruit, manage, and support a team of estate planning consultants, making sure that they’re able to provide the best service to our clients. We’ll look to you to make sure that targets are being met and provide training to make sure your team have the skills they need to reach our commercial and client goals.
You’ll also support our B2B partner relationships and help us shape customer journeys, so we continue to deliver a service our clients rate as ‘excellent’. You don’t need previous legal experience to be successful in this role, so if you've got the people management skills we need, we can offer you the chance to build your career within an innovative and ethical legal business.
What you’ll do
Lead a team of estate planning consultants in an inclusive manner, engaging and supporting them to deliver on agreed targets
Put in place personal improvement plans and other performance management frameworks to support colleague performance
Train, coach, and mentor colleagues within your own team and across the wider estate planning sales teams
Support B2B partner relationships, providing training and support
Manage complaint handling and resolution
Work collaboratively with key partners in our operational, legal, risk and compliance teams
Train, develop and support your team and influence beyond team through multiple methods of engagement and communication – video, telephone, face to face, written
Report directly to our Head of Sales and become a key part of our leadership team
What you’ll bring
Previous experience of managing remote or field-based teams
Proven experience of consultative sales
Experience of managing external partner relationships
The ability to train and coach a large team of colleagues
Experience of working in a regulated environment
Excellent communication skills
Why Co‑op?
At Co‑op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:
Annual bonus (based on personal and business performance)
28 days holiday (rising to 32 with service) plus bank holidays
A pension with up to 10% employer contributions
Private healthcare
Company car
30% discount on Co‑op products and 10% off other brands
Stream – early access to a percentage of your pay as you earn it
Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice
24/7 colleague support service
Training and support for your development and career progression
Cycle‑to‑work scheme
A place you’ll belong
We’re building diverse and inclusive teams that reflect the communities we serve.
We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
If you’re successful in your application, we’ll perform some background checks as part of our pre‑employment screening process. These will include an SRA check, credit checks, and a DBS (disclosure and barring service) check. Please note Co‑op does not offer visa sponsorship for this role.
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- Location:
- England, United Kingdom
- Job Type:
- PartTime