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Job Description

Our company

Yarzin Sella is an international company specialising in high-end corporate catering. We provide our clients, particularly start-ups and tech companies, with exceptional food programs at every moment of the day, from breakfast to afterwork.

Our approach aligns with each company’s unique DNA, ensuring the food program enhances the organization’s . Through a 360-degree culinary experience, we create the perfect environment for employees to bond, collaborate, and innovate.

Your mission

As a Regional Operations Manager, you promote operational excellence in our various restaurants across Western Europe. You set performance standards and provide advice and guidance to Site Managers, Head Chefs and teams. You will develop the skills of the teams, drive change and exercise operational authority to ensure that each site delivers on Yarzin Sella's promise of excellence.

Key responsibilities

Operational excellence

Establish and maintain operational standards that reflect Yarzin Sella's gastronomic heritage

Monitor key KPIs across all sites, identifying areas for improvement

Ensure consistent execution of food quality, service standards and customer experience.

Collaborate with culinary teams to drive innovation in menus and seasonal programming

Oversee cost control (food costs, payroll, etc.)

Cross-functional management

Support Site managers in recruiting teams

Promote a culture of collaboration and operational excellence

Advise them on developing team skills

Make regular site visits to maintain strong relationships

Openings

Coordinate the opening of new customer sites, from preliminary planning to opening

Develop and ensure the proper execution of opening schedules

Coordinate cross-functional teams (kitchen, HR, purchasing, etc.) to ensure smooth openings

Assume the role of Site Manager during critical launch periods

Support purchasing teams in supplier relations and supply chain logistics for new sites.

Manage client transitions, including supplier changes and service model changes.

Transitions

Drive customer transitions, including changes in providers and offerings

Quickly assess critical operational challenges and implement effective solutions

Provide day-to-day support for operational issues and provide hands-on assistance when necessary

Intervene to turn around sites when performance or customer satisfaction requires intervention

Client relationships

Proactively identify opportunities to expand services and improve client experience

Represent Yarzin Sella's values and brand in all interactions with clients.

Your profile

You are the Regional Operations Manager we’re looking for it you tick these boxes

7+ years of experience in a similar position

You have training in the hotel and catering industry

You have already opened one or more restaurants

You have proven managerial skills

You are comfortable with budget management (P&L, etc.)

You know how to manage B2B customer relations

You are proactive and independent

You are fluent in spoken and written English

Contract details

Contract: permanent contract

Work schedule: 40h / week, from Monday to Friday

Location: London

Hiring Process

First call/visio with the HR Manager

Second interview with the Regional Director

Potentially: References & Background check

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.