Title: Regional Technical Services Manager (Letchworth Garden City)Location: Letchworth Garden City, Hertfordshire, South East, SG6 1NW, UKCompany: AltroDue to two of our long standing members of staff retiring next year, were looking for someone to join our Technical Services team at Altro as a Regional Technical Services Managers, covering the London area. If youre hands-on, love solving problems, and enjoy working with people, this could be a great fit.The role is full time and will involve supporting our customers with technical advice, training, and site visits. Youll be the face of Altro out in the fieldmaking sure our products are installed properly, helping contractors get the best results, and feeding back ideas to our product development teams.About the RoleWhat youll be doing:Visiting customer sites to offer technical support and adviceRunning training sessions for contractors (on-site and sometimes classroom-based)Supporting big installations and helping resolve any issuesDemonstrating our products at events and customer meetingsWorking closely with our sales and product teams to share feedback and ideasOccasionally supporting our European team and joining calls with colleagues in the US and APACBenefitsEnhanced family friendly benefitsIncluding Maternity, Paternity and Shared Parental Leave.HolidaysWe all need a break, and our holiday entitlement starts at 25 days plus bank holidays. Dont worry if you need a little extra... you can buy some more!Employee Benefits HubMany of us are feeling the pinch at the moment from the rising cost of living. As a result, we have looked into ways in which we can further support employees during these challenging times and we have launched our Benefit Hub to all UK employees which entitles us to exclusive discounts with our retail partners.Learning and DevelopmentWe have a comprehensive programme of in-house training and coaching as well as access to external courses to ensure that you can continue to grow and develop throughout your career with the Altro group.PensionA defined contribution pension scheme available for all staff. The minimum contribution level is 4%, which will be matched by the company, however if you wish to contribute a higher level, this will be matched by the company up to 6%, in line with your length of service and the benefit being providedLife AssuranceHopefully never needed, but from day one you will be covered by our life assurance scheme which will pay up to four times your annual salaryOccupational HealthWe offer occupational Sick Pay and even have an onsite Occupational Health Service available to help get you back on track.Employee Assistance ProgrammeA 24-hour helpline to support you through any of lifes issues or problems. EAP service is entirely confidential, reliable and as a professional EAP provider, Heath Assured have teams of qualified experts to answer your calls any day, any time. They can support you on the telephone, online or in person; whichever is most suitable and appropriate. Some services are also available for anyone in your household.VolunteeringIn support of our Foundation vision, our wish is for every employee, globally, to give one day per year (the day is paid for by the company), to volunteer for a healthcare related charity/organisation. Just one day, can make a big difference!Social EventsThere are a variety of social events across the group, including the company Christmas party.Retirement PlanningIt might be a long way off, but we know its not always easy to stop working so we provide advice and support to ease the transition to retirement.Eye CareFree eye tests are available for all employees.Long ServiceWe offer long service awards to all our employees.ParkingDont worry about getting parked...we have free car parking at all our sites.Additional benefits (depending on your role)Hybrid WorkingProviding flexibility around both home and office working.Car AllowanceCertain positions with us entitle you to car allowance.Private Medical SchemeThe type of cover available to you will be dependent on your job.RequirementsWhat were looking for:Someone with solid experience installing flooring and walling productsGreat communication and presentation skillsOrganised, proactive, and happy to travel around the regionA team player whos also confident working independentlySomeone whos curious, creative, and always looking for ways to improveIf youve worked with Whiterock or similar products, thats a bonusbut not essential.If this sounds like your kind of role, wed love to hear from you.Apply now and help us continue to deliver the best technical support in the industry.TPBN1_UKTJ