Reservations Manager
13 Days Old
Are you experienced in hotel reservations and excited by the buzz of major international sports events? Perhaps you've been working evenings and evenings in hotels and wanting more of a '9-5' office based opportunity?
This is a fantastic opportunity to join a small, energetic team supporting accommodation and destination management services for high-profile global sporting events - including top-tier football, world championships, and international tournaments.
You'll support the reservations function working across a variety of booking, administrative, and supplier-management tasks. This role is perfect for someone who thrives in a fast-paced environment, enjoys problem-solving, and is confident managing relationships with hotels and clients.
Minimum 3 years' experience in hotels, reservations, or a supervisory hospitality role is essential.
Office based every day in Beaconsfield.
Key Responsibilities
Handling inbound calls and email enquiries
Managing website bookings and live availability
Confirming room and service bookings from the online system
Liaising with hotels and clients to ensure smooth reservation processes
Managing bookings outside the website, including group travel, restaurants, transport & guides
Creating databases, reports, and presentations (Word, Excel, PowerPoint)
Invoicing hotels and clients
Supporting hotel contracting activity
Providing weekend emergency phone cover on rotation
Occasional travel may be required
Skills/Experience
Minimum 3 years' experience in hotels, reservations, or a supervisory hospitality role
Strong administrative & organisational skills
Confident with IT systems, spreadsheets, and online tools (experience with Xero an advantage)
Excellent attention to detail
Strong time-management skills
Able to build strong supplier and client relationships
Calm, solution-focused, and proactive
Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.
As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
TPBN1_UKTJ
- Location:
- United Kingdom
- Job Type:
- FullTime
- Category:
- Customer Service