Resident Liaison Officer London Up to £32,000 Permanent Start: May 2026

An established Principal Contractor are looking for a Resident Liaison Officer to be the friendly face between residents and site teams during refurbishment works. The Role

You’ll keep residents informed, manage expectations, and ensure works run smoothly with minimal disruption. Act as the main point of contact for residents Provide updates on works and schedules Handle queries and complaints with empathy Coordinate access for site teams Support vulnerable residents where needed About You

Strong customer-facing experience Excellent communication skills Calm, organised, and solution-focused Construction or housing experience (bonus)Should this role be of interest please get in touch