About Isabel Nestled in the heart of Mayfair, Isabel is a celebrated dining destination known for its vibrant fusion of Latin and Mediterranean cuisines, complemented by a glamorous ambiance. Since opening in 2017, Isabel has become synonymous with elegance, offering guests an unforgettable experience from lunch through late-night cocktails in our exclusive Dragon Room. Reservations Manager role We are seeking an experienced and dynamic Reservations Manager to oversee our reservations department during a 12-month maternity cover. This pivotal role ensures the seamless coordination of all bookings, delivering exceptional service that reflects Isabel's commitment to excellence. Reservations Manager Key Responsibilities Manage all reservation inquiries across various platforms, ensuring prompt and professional responses. Optimize table allocations to maximize occupancy while maintaining service quality. Collaborate with the front-of-house and events teams to coordinate bookings and special events. Maintain and update reservation systems, ensuring data accuracy and integrity. Train and lead the reservations team, fostering a culture of excellence and continuous improvement. Analyze reservation trends to inform strategic decisions and improve guest experience. About You Proven experience in a reservations management role within a high-end restaurant or hospitality setting. Proficiency with reservation systems such as SevenRooms or similar platforms. Exceptional organizational skills and attention to detail. Strong leadership abilities with a focus on team development and motivation. Excellent communication skills, both written and verbal. Ability to thrive in a fast-paced environment and adapt to changing priorities. Reservations Manger What We Offer Competitive salary commensurate with experience. Opportunity to work in one of London's most stylish and renowned restaurants. Employee discounts on dining experiences. Supportive and collaborative team environment. 28 days holiday Staff discount Incentives Health insurance Life insurance Potential for future opportunities within our restaurant group. Reservations Manager How to Apply If youre excited to join the Isabel family and contribute to our unique dining experience, we invite you to apply. We look forward to welcoming a dedicated professional to our team who shares our passion for delivering exceptional guest experiences.

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