We believe everyone deserves a great Glasgow life and that starts with the people who work here. Glasgow Life is a charity like no other. Our vision is to improve the lives of everyone in our city. To help us achieve that, we are looking for Retail Assistants to join our Retail team at Kelvingrove Art Gallery and Museum to support the BARBIE exhibition shop and ticket sales offer during the exhibition period. Our teams focus on making a real difference through culture and sport in Glasgow. If you re excited by the idea of being part of that, this could be the job for you. What you need to know Hours : We have the following opportunities available: - 12 hours per week: Saturdays and Sundays, shifts between 9:45 17:15 - 20 hours per week: 4 days out of 7, 5-hour shifts between 9:30 17:30, including weekday and weekend working Contract type: Fixed term until 31 October 2026. Pay details: The listed salary is for a full-time role. If you re applying for a part-time or bank job, we will calculate your pay on a pro-rata basis. The hourly rate is £13.52 per hour. Location: Kelvingrove Art Gallery and Museum What you ll do As a Retail Assistant, you ll be a part of an established team, reporting to the Shop Manager. You ll play an essential role in providing excellent customer service during the BARBIE exhibition to maximise sales on the shop floor and at the cash desk, processing our customer transactions at the cash desk and at a designated ticket desk. Your work will make a visible and lasting difference. This will be creating cultural experiences and working behind the scenes to make it all happen. Who you are We re looking for someone with the right skills who brings energy to the role. If the following sounds like you, apply today! We re looking for: - Strong communication skills with a proven ability to work effectively as part of a team in a fast-paced environment - Retail experience, including cash and card handling, with a focus on delivering excellent customer service and helping to deliver a fun, welcoming and memorable visitor experience - Excellent numeracy and attention to detail, with high standards in cash handling, stock control, and presentation Download the Person Specification in the Job Attachments section on MyJobScotland. Use this to shape your application and show how your experience aligns with the job. When selecting candidates for interviews, managers will look for candidates who meet all the essential criteria listed in the Person Specification. If there are many candidates, they may also consider desirable skills. So, include those if they apply to you. What we offer At Glasgow Life, our work changes lives. As a charity, we bring communities together and support wellbeing through sport, culture, heritage, and learning. Learn more about Glasgow Life in our 10 Facts video in the Further Information section on MyJobScotland. We support you to live a great life. Inside and outside of work. Some of our benefits include: Holiday When you join, you ll get 30 days holiday. Plus 6.5 public holidays if you re full-time. This increases to 35 days after 5 years of service. Fancy a bit more time off? You can buy extra holiday too! Pension Join the Local Government Pension Scheme (LGPS) a Defined Benefit scheme that provides you with a secure pension for later life. Support Sometimes we all need support and a listening ear. Our free and confidential Employee Assistance Programme can support your mental, emotional, and physical wellbeing. Discounts As a colleague, you can enjoy discounts on the things you love, from Glasgow Club memberships to our museum shops and our online store. We are also part of the cycle-to-work scheme, helping you stay active. Flexibility and development We are proud of our flexible and inclusive work policies, which help you balance work and life. We also offer support for learning, development and career progression. Please note that Glasgow Life is an Arm s Length External Organisation to Glasgow City Council. We are currently completing a Job Evaluation exercise and introducing a new pay and grading structure. This may impact current salaries quoted in job adverts. What s next To get started, complete our short application form. In this, you ll fill out: Work history Qualifications/training Key questions like Why are you a good fit for this role? Use the Person Specification in the Job Attachments section to guide your answers. Important Dates: The closing date for this job is 11.59pm on 12 April 2026. Interviews are provisionally scheduled for week beginning 27 April 2026 . Who We Are Our Corporate Services teams keep Glasgow Life running at its best. From Business & Strategy, Finance, HR, Infrastructure, Marketing, Retail, they deliver the behind-the-scenes work that powers everything we do. Whether it's shaping strategy with sharp insights, crafting compelling messages, supporting our people, managing over 100 venues, or generating vital income this team makes it happen. Our Museums service, managed by Glasgow Life on behalf of the community, cares for thousands of years of history. We take care of the city s museum and library special collections, its archives, and operate award-winning museums, keeping them safe for future generations. We run talks, tours, workshops, and events, so people can explore and enjoy the collections. By connecting people with the city s stories, our museums continue to enrich the lives of local people and visitors. Diversity and Fair Work at Glasgow Life We re working to build a team that reflects the rich diversity of Glasgow s communities where everyone feels valued, respected, and able to be their full, authentic selves at work. We re proud to be a Disability Confident and Carer Positive employer, and we welcome applications from people of all backgrounds. We re also committed to Fair Work First principles, including effective voice, opportunity, security, fulfilment and respect for all our staff. We re working hard to address underrepresentation in our workforce. We especially welcome applications from people with disabilities and from ethnic minority communities. For Fixed Term Roles - If offer is made to internal employee (Glasgow Life or Council Family), at the end of the temporary period, eligible employees, if agreed will have a right to return to a role at their substantive grade within the council family. We re excited to hear from you. Let s shape a great Glasgow life together.