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Job Description

With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. Operational Resilience at Sky is more than just Business Continuity. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family.

from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people \n Help shape and lead elements of a best-in-class operational resilience function. Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field.

\n Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance. \n Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time. \n Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions.

\n Manage the delivery of resilience projects, ensuring high standards and efficient project management in all deliverables. \n Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working. \n Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business.

\n Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business. \n Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework. \n The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation.

Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. \n A generous pension package \n Private healthcare \n Discounted mobile and broadband \n We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. \n We've adopted a hybrid working approach to give more flexibility on where and how we work.

You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" \n Your office base: \n Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. \n You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

\n : \n We also know that everyone has a life outside work, so we're happy to discuss flexible working. \n We are a Confident Accredited Employer, and welcome and encourage applications from all candidates. To find out more about working with us, search #LifeAtSky on social media.

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