Join to apply for the Roadside Technician role at Allianz Partners

3 days ago Be among the first 25 applicants

Join to apply for the Roadside Technician role at Allianz Partners

Job Title: Roadside Technician

Reporting to: Technician Team Manager

Department: Technical Operations

Location: UK — Nationwide

Objective of the Role

Hours

Your hours of work will equate to a 48 hour working week and based on the current shift rota, any change to shift rotas are subject to one month’s notice of change.

Main Duties

Roadside Assistance and Repair

To attend all breakdowns as requested by the Operations Centre within the requisite time period. To effect all repairs efficiently, competently and to the correct standard. To maintain and develop skills in all aspects of repair, service and maintenance. To make full use of all equipment and training provided to ensure maximum roadside repair rate. To inform the Operations Centre of the outcome of each job to request further assistance if required.

Customer Service

To ensure that the service provided to the customer is of the highest standard in keeping with the brand image and the company’s standards.

Vehicle Maintenance

To ensure that the Customer Service Vehicle is correctly maintained and serviced, and to ensure this is done at a time which minimises ‘down time’. To ensure that the interior and exterior of the vehicle are clean and tidy at all times that all parts and equipment are on board.

Stock Control

To ensure that stocks of required parts and tools carried in the Customer Service Vehicle are at maximum levels at all times and to monitor parts usage to ensure the correct levels are maintained. To proactively manage parts stocks in line with the real requirements.

Telephone Assistance

To provide, when requested, technical assistance on the telephone to Recovery Operators, Customers and Operations Co-ordinators.

Administration

To ensure that all paperwork and procedures relating to the vehicle, parts and assistance is completed in a timely manner. To ensure all warranty and goodwill procedures are followed.

You will also be responsible for the following;

Health & Safety

• To ensure that your work area is kept safe and tidy at all times.
• To abide by the Health & Safety Work Act 1974.
• To notify the Company Health & Safety officer or the Managing Director of any Health & Safety issues which may cause harm to fellow employees.
  
  

• To advise your Technician Supervisor of any areas of work for which you require any additional training.
  
  

• To work as a member of a team within the quality system and follow all documented quality procedures and instructions.
  
  

• To work towards achieving 100% of all Company, departmental, team and individual key performance targets.
  
  

• Participate and contribute towards individual annual appraisals, team meetings and regular one-to-one assessment sessions.
  
  

• To manage or assist with relevant ad-hoc projects as required by the Technician Team Manager.
• Complete all appropriate administration.
• Provide relevant reports to the Technician Team Manager on a monthly basis.
• Carry out any other additional duties as requested by the Technician Team Manager from time to time within the scope of your role.
  
  

• To work within and be compliant at all times with all relevant regulations and legislation applicable to the role.
  
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Financial Services and Insurance

Referrals increase your chances of interviewing at Allianz Partners by 2x

Get notified about new Technician jobs in Croydon, England, United Kingdom.

Passenger Car Maintenance Technician - Mercedes-Benz of Brooklands

Weybridge, England, United Kingdom 1 year ago

Epsom, England, United Kingdom 3 weeks ago

Systems Vehicle Technician - Mercedes-Benz of Brooklands

Weybridge, England, United Kingdom 4 months ago

Systems Technician (Cars) - Mercedes-Benz of Brooklands

Weybridge, England, United Kingdom 2 months ago

Horley, England, United Kingdom 1 month ago

Ashford, England, United Kingdom 2 weeks ago

London, England, United Kingdom 3 days ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 3 days ago

Diagnostic Technician - Mercedes-Benz of Brooklands

Weybridge, England, United Kingdom 3 weeks ago

London, England, United Kingdom 3 weeks ago

Science Technician Full-Time or Part-Time

Dagenham, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 4 days ago

London, England, United Kingdom 6 days ago

London, England, United Kingdom 5 days ago

London, England, United Kingdom 3 weeks ago

Bank Pharmacy Technician Band 4/5(Chase Farm Outpatient only)

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 4 days ago

London, England, United Kingdom 6 days ago

London, England, United Kingdom 1 week ago

Surrey, England, United Kingdom 5 months ago

Dartford, England, United Kingdom 3 weeks ago

Mitcham, England, United Kingdom 17 hours ago

London, England, United Kingdom 4 days ago

Surrey, England, United Kingdom 1 month ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 6 days ago

Brentford, England, United Kingdom 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.