About Bio-D
We are a growing B-Corp SME specialising in the manufacture of environmentally responsible and ethically sourced cleaning and personal care products. Our mission is to deliver high-performance cleaning solutions that are kind to people and the planet. We partner with retailers and distributors to develop innovative branded and own-brand products that align with strong sustainability values and commercial success.
Role Overview
We have recently grown in size, and we are seeking a commercially driven and detail-oriented Account Manager to help develop and grow sales with our existing customers and private label product portfolio. This is a hands-on role combining product development, client relationship management, and sales growth initiatives within a dynamic SME environment.
The role will be full time, 38.5 hours per week, based in Hull.
Key Responsibilities
End to end account management including regular customer meetings, promotional planning, product range reviews and NPD launches.
Act as the primary point of contact for your customer portfolio
Manage and nurture customer relationships to drive retention and growth
Identifying and driving growth opportunities for existing product range and NPD
Prepare sales analysis & monthly sales reports.
Maintaining CRM system
Represent Bio-D at industry trade shows and customer events.
Accountability for outputs of:
Achievement of revenue and profit targets across your accounts
Successful distribution of new product launches
Delivery of accurate reporting and high-quality customer support.
Contribution to strong customer retention and growth.
Key competencies
Customer-focused mindset
Results-driven and proactive
Strong teamwork and collaboration
Commercial awareness and curiosity
Understanding of consumer behaviour
Excellent communication and relationship-building skills
Ability to balance detail with big-picture thinking
Skills and experience
Essential
Experience in Account Management, Sales or a commercial support role, ideally within FMCG, manufacturing or private label.
Comfortable working in an SME environment where flexibility, initiative, and problem-solving are essential.
Confident using Microsoft 365 (Excel, PowerPoint, Teams).
Experience using CRM system
Desirable
Exposure to SAP or similar ERP systems.
Knowledge of retail or distributor commercial processes (promotions, forecasts, pricing, category reviews).
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