Sales Administrator – Spacelabs Healthcare (UK)

Location: Hertfordshire, Hybrid/Office-based

Please note: this role is on part-time basis

At Spacelabs Healthcare, we are on a mission to deliver continuous innovation in healthcare technology for better clinical and economic outcomes. Our scalable solutions provide critical patient data across local and remote systems, enabling better-informed decisions, improving efficiencies, and creating safer environments for patients.

About the Role

We are seeking a Sales Administrator to join our UK team. This role is pivotal in supporting day-to-day sales administration and order fulfilment, ensuring smooth operations and exceptional customer service. You’ll work collaboratively across departments and play a key role in the growth and expansion of our UK operations.

Key Responsibilities

• Process orders from start to finish: booking, scheduling, arranging deliveries, invoicing, and credits.
• Respond to customer and colleague requests for product information, quotations, tender documents, and confirmations.
• Manage calls, emails, and chats professionally, prioritising requests and delivering outstanding customer service.
• Maintain accurate records, monitor returns (RGAs), and resolve customer issues promptly.
• Support loan stock requests and keep ERP/CRM systems updated.
• Run and update reports, spreadsheets, and assist with process improvements.
• Collaborate with all departments to ensure a seamless customer experience.
• Uphold company values: Integrity, Innovation, Accountability, and Teamwork.

What We’re Looking For

• Previous administration experience in a customer sales environment.
• Strong attention to detail, organisational skills, and problem-solving ability.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Word, Excel, and Outlook (ERP/CRM experience is a plus).
• Ability to work independently and as part of a team, with a proactive and flexible approach.
• Additional language skills beyond English are desirable.