Sales Support & Customer Service Administrator

Location: West Molesey / Hybrid Working- 3 days in office and 2 days from home

Salary: £25 - £27k

Contract: 12-Month FTC

Hours: Monday - Thursday: 9am - 5.30 pm and Friday: 9am - 5pm with (One-hour unpaid lunch break)

Overview

We are currently recruiting for a Sales Support & Customer Service Administrator to join a well-established and growing business based in Surrey.

This is a varied and fast-paced position, combining administration, sales support and customer service, where you will play a key role in supporting the sales team while delivering a high level of service to customers.

This opportunity would suit someone who enjoys being at the centre of operations, managing multiple tasks, and working closely with both internal teams and external clients.

The Role

Working as part of the Customer Services team, you will provide essential administrative and sales support while acting as a first point of contact for customer enquiries.

Key responsibilities include:

Managing incoming enquiries via phone and email, providing product, pricing and general information. Supporting the sales team with quotations, pricing and project administration. Preparing and issuing quotations using Excel and internal systems. Calculating pricing and margins in line with commercial targets. Processing sample requests and coordinating with internal teams. Liaising with supp...