Sales Consultant

This is a position at the heart of a busy, customer-facing business — blending top-tier service with proactive sales. You’ll play a vital part in helping customers find the right solutions while driving commercial success on the ground. With a strong London presence and a reputation for smart spaces, seamless service, and ambitious growth, you’ll be joining a team that’s serious about doing things differently — and doing them well.

Role Overview:

• Location: Harrow
• Package: £30K base + OTE £35K, Quarterly bonus, end of year bonus, perks & more
• Industry: Retail / Customer Service

What You’ll Be Doing:

• Driving product and service sales, including upselling premium options
• Turning leads into loyal customers through consultative, needs-based conversations
• Delivering first-class service across phone, email, and in-person touchpoints
• Supporting daily operations — from safety checks and cleanliness to admin and reporting
• Helping customers with queries, solving problems, and offering expert advice
• Contributing to local marketing awareness and keeping an eye on competitors
• Taking on light team leadership: task delegation, training support, and standards setting
• Managing store security, financial processes, and assisting with banking and collections
• Occasionally operating company vehicles in line with policy (if applicable)

Main Skills Needed:

• Experience in retail, customer service, or telesales (ideally all three)
• Strong communicator with a naturally friendly, proactive style
• Comfortable working to sales targets and customer satisfaction metrics
• Confident using Microsoft Office and handling basic admin tasks
• Positive, enthusiastic, and self-starting with a sharp eye for commercial detail
• Able to work collaboratively while taking initiative
• Must live within 30 minutes of the store

What’s in It for You:

• Monthly bonuses, commissions, and 'Champion' awards
• 25 days’ holiday + bank holidays + your birthday off
• Christmas and New Year shutdown
• Perkbox membership and Medicash health cover
• Team nights out and a collaborative culture
• Pension scheme with up to 3% contributions
• Career development support
• Advanced paternity pay
• Cycle to work scheme
• Free EV charging at work

We’ll keep this simple: if it sounds good, get in touch.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.