Sales & Customer Relations Coordinator
New Today
checking in regularly and taking/processing orders and working closely with our field-based sales representative to ensure customers are well looked after and that everything flows seamlessly from brew schedule to delivery. Youll be the driving force behind growing our customer base, strengthening trade relationships and representing Bishop Nick with warmth, confidence and authenticity. Alongside this, youll help keep the office organised, systems up to date and support the wider team with admin, online sales and the on-site brewery shop. What Youll Be Doing: Customer Relationships & Sales Support Regularly contact trade customers (pubs, clubs & bottle stockists) to take orders, promote our brands and maintain relationships Handle incoming trade and retail orders and enquiries by phone and email Work closely with the production team to ensure smooth fulfilment (This is a relationship-led, consultative role
not hard selling) Brew Tracking & Administration Maintain and update the brewery management system (training provided) Update brew schedules, product listings and stock levels Process orders, print dispatch paperwork and assist with delivery planning Keep customer and contact databases up to date Office Management General office administration and filing Answer and field incoming calls Order stationery and office supplies Keep the office organised and running efficiently Assist with online order fulfilment and courier bookings Hospitality & Visitor Experience Support the brewery shop when required
taking payments, recording sales and keeping displays tidy Assist with our annual Fathers Day event (Revelry Day) Help co-ordinate occasional Brew Day Experiences and brewery tours About You Youll fit right in if you: Enjoy speaking to customers and building rapport Have a friendly telephone manner and a good sense of humour Have experience in sales, account management or customer order processing Are highly organised, efficient and calm under pressure Have excellent Microsoft Office skills (Word, Excel, Outlook) Pick up new systems easily (training provided) Are reliable, flexible and happy to muck in as part of a small team Nice to have: Interest in the Real Ale / brewing industry Experience with basic financial data entry (QuickBooks or similar) Hours:Full-Time 8.30
16.30 (5 days a week) / Permanent / Start ASAP
Benefits and allowances: 28 days annual leave including Bank Holidays / Generous discount on beer / Company pension contribution / Branded t-shirt and fleece / Free parking on site. For further information and to send your CV please click "Apply now"
TPBN1_UKTJ
- Location:
- Gb
- Job Type:
- FullTime
- Category:
- Customer Service;Sales