NEW VACANCY: We are recruiting on behalf of our client who deal with high value shipping and logistics.
Key Responsibilities
Identify and develop sales opportunities with both new and existing clients
Educate clients on the companys history, specialist services, and pricing structures
Regularly review client rates and tariffs, supporting management with rate reviews
Assess client needs to ensure high levels of satisfaction and long-term relationships
Provide professional customer service in person at the Hatton Garden office and during client visits
Proactively arrange, attend, and participate in client-facing meetings
Liaise effectively with internal Operations teams to ensure seamless service delivery
Coordinate with subcontractors, couriers, and visiting partners
Support the office team by managing a high volume of emails and phone calls
Receive, process, and manage shipment bookings from clients
Communicate sales quotations and proactively update clients on any shipment delays or issues
Physically handle and prepare shipments for dispatch in line with security procedures
Handle and distribute letters, cheques, and sensitive documentation
Provide cover for team members during periods of absence and promote teamwork
Recommend and implement service improvements to enhance customer experience and efficiency
Support marketing and social media initiatives to drive brand awareness and sales
Assist with client events, hand-carry shipments, and other business-critical requirements
Create and present client-facing and internal materials, including presentations, rate sheets, and reports
About You
Strong communication and interpersonal skills
Sales-driven with a customer-first mindset
Highly organised with excellent attention to detail
Comfortable working in a fast-paced, security-sensitive environment
Confident liaising with clients, colleagues, and external partners
Willing to be hands-on and flexible in supporting business needs
TPBN1_UKTJ
- Location:
- United Kingdom
- Job Type:
-
FullTime
- Category:
-
Sales