Company Description

Rapid Fluidics Ltd, founded in 2020, specializes in design and rapid-production of microfluidic systems. Using innovative technology to create microfluidic test cards, we help clients accelerate their product development timelines. From user requirement analysis to design, testing, and selection of manufacturing partners, we provide end-to-end support tailored to industry standards. Based in Gateshead, our commitment is to streamline development processes while maintaining quality and cost efficiency. As a trusted partner, we bring a hands-on, collaborative approach to transform processes into viable products.

Role Description

We're looking for someone to help manage and process customer enquiries, orders and projects, working with the CEO directly, interfacing with the technical team under the COO.

You’ll be responsible for project pricing, pre-sales deal tracking, post-sales customer support and managing project partners and sub-contractors. The role is office based in Gateshead but there will be opportunities to travel in the UK and internationally to customer sites and to represent Rapid Fluidics at conferences and trade shows.

We'd like to work with someone who will enjoy the dynamic experience of working with a startup and can have a positive input into our operating procedures as we grow as a company.

Qualifications

• 1-2 years experience in customer-facing B2B Sales, Business Development, or Account Management
• Strong communication, relationship-building, and negotiation skills
• Ability to analyze market trends and identify growth opportunities
• Technical background in mechanical/biomedical engineering or biochemistry is a plus
• Proficiency in CRM tools (Hubspot) and maintaining sales pipelines
• Self-motivated, detail-oriented, and capable of working independently