Job Title: Sales Support Administrator Location: Birmingham Salary: £26,000-£30,000 Hours: Full-time

Benefits

Competitive salary Strong internal training and development Opportunity to progress within a global manufacturing business Supportive and collaborative team environment Exposure to technical products and customers Stable, well-established organisationAbout the Company

A well-established manufacturing company specialising in precision engineering. The company is known for quality, innovation, and technical expertise, providing long-term career opportunities within a professional and supportive working environment.

The Role

As a Sales Support Administrator, you will play a key role in supporting the external sales team and ensuring excellent service to customers. This role is ideal for someone with a manufacturing or engineering background who enjoys working in a fast-paced, technical environment and acting as a vital link between customers, sales, and internal departments.

Key Responsibilities

Support the external sales team with day-to-day account administration and customer enquiries Using SAP Process customer orders accurately and efficiently Prepare quotations and follow up with customers as required Liaise with internal departments including production, logistics, and customer service to ensure smooth order fulfilment Maintain accurate customer and order records on internal systems Respond to customer queries regarding products, lead times, and pricing Ensure a high level of customer satisfaction through proactive communication and attention to detailAbout You

Previous experience in a manufacturing, engineering, or industrial environment is essential Experience using SAP and inputting orders onto systems Experience in sales support, customer service, or internal sales is highly desirable Strong organisational skills with excellent attention to detail Confident communicator, both written and verbal Comfortable using MS Office and internal ERP/CRM systems A proactive team player with a professional and customer-focused approach