Salon Manager London - W1 Salary: £35,000 – £40,000 per annum (dep exp) + Quarterly Bonus Hours: Full-time (including some evenings and weekends) Salon Manager in London - we're seeking a confident, professional and highly organised Salon Manager or clinic supervisor to lead the day-to-day operations of our client's prestigious Covent Garden salon. Known for exceptional service and A-list clientele, they offer a discreet, luxury experience in the heart of London. This is an ideal opportunity for a Salon Supervisor or Manager from a luxury salon or private clinic or other 5* environment who is ready to take the next step in their career. Key Responsibilities Oversee the smooth running of all salon operations, ensuring a consistently high standard of service Manage, support and motivate the team – including stylists, therapists, and front-of-house staff Act as a key point of contact for VIP and celebrity clients, ensuring a warm, professional experience Coordinate bookings, rotas, and staffing schedules using salon software Monitor stock levels and liaise with suppliers to ensure timely deliveries Handle client queries, complaints and special requests with discretion and diplomacy Maintain strict confidentiality and uphold the salon's reputation for professionalism and excellence Drive team performance, encourage client retention, and support any marketing or in-house promotions Ensure full compliance with health & safety, hygiene, and licensing regulations What We're Looking For Previous experience as a Salon Manager , Clinic Supervisor , Beauty Manager or Front of House Manager within a luxury or high-end environment Strong leadership skills with a calm, confident approach Impeccable grooming and personal presentation A genuine passion for customer service, with experience working with VIPs or high-profile clients Organised, hands-on, and solutions-focused Discreet, professional, and emotionally intelligent under pressure What client offers Competitive salary (£35,000–£40,000 depending on experience) Opportunity to lead one of London's most exclusive salons Beautiful working environment in a prime central London location Staff perks, ongoing training, and career progression for the right candidate

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