Second Line Engineer - Leciester (Hybrid) £26,000 - £29,500 DOE The Company: A large-scale enterprise providing essential operational and technical support to its nationwide network of branches. By centralising key services and systems, the company ensures consistency, reliability, and efficiency across all locations - enabling each branch to focus on delivering quality service to their local communities.This internal IT support position is ideal for someone who thrives in a fast-paced environment and enjoys taking ownership of projects from start to finish. The Role: Provide remote and on-site second-line IT support to internal users across multiple locations Troubleshoot and resolve hardware, software, and networking issues promptly Maintain and monitor core IT infrastructure including servers, networking equipment, and cloud services Install and configure new hardware and software with minimal disruption to operations Contribute to cybersecurity efforts by supporting patch management and promoting best practices Assist senior engineers on larger-scale projects and more complex technical problems Deliver excellent customer service by maintaining clear communication and timely resolution of support tickets The Ideal Candidate Will Have:

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