Ampa - Legal & Professional Services is seeking a Second Line Service Desk Analyst to support their IT team. The ideal candidate will possess 2–3 years of IT support experience, with skills in Windows 10-11 and M365. Responsibilities include desktop support, ticket management, and ensuring quality service to over 1,500 staff across various locations. The position embraces flexible working with a predominately office-based role. Benefits include a supportive work environment that values individual strengths and promotes career development. #J-18808-Ljbffr