Title: Senior Administrator Location: Cardiff - with a minimum of 1 day per week working in the office. Salary: £27,260 per annum ​Contract: Permanent Hours: 35 hrs per week Closing date: 10am - 6 March 2026 Interview date: 25 March 2026 ( In person at the Cardiff Office) ​Job Introduction: We now have an exciting opportunity within our Housing Services team for a Senior Administrator. Working as part of a small team, you will be responsible for the implementation of all administrative systems, ensuring that all services are provided professionally and efficiently to help our clients. We are developing a flexible and hybrid working approach for all staff, with a minimum of 1 day per week working in the office and have offices across Wales (Cardiff, Swansea, Rhyl, Felinheli and Wrexham).​ Employees are provided with an office base but this role will be based in our Cardiff office. About you: (Key skills from Person Specification) Benefits: -Time off * 29 days annual leave plus 2 Shelter Cymru days and public holidays (pro-rata for part-time staff and those joining part-way through the year). * Paid Carers and Compassionate leave * 3 Wellbeing days paid (pro rata for part time staff)​ -Wellbeing * 35 hour working week for full time equivalent employees. * Hybrid working - We are developing a flexible and hybrid working approach for all staff, with a minimum of 1 day per week working in the office and have offices across Wales (Cardiff, Swansea, Rhyl, Felinheli and Wrexham) and employees are provided with an office base. * Workplace counsellor - Our workplace counsellor provides various support to Shelter Cymru Staff includingInduction training and information on the Intranet on maintaining good mental health and frontline workers have access to bi-monthly peer support and reflective practice groups, facilitated by the workplace counsellor. Frontline Workers can also access 121 counselling sessions. * Employee Assistance Programme to help staff to deal with personal problems that might impact on work performance, health and wellbeing. The programme offers a wide range of support, including online resources, counselling, legal & financial support and referral services. -Financial * Shelter Cymru operates a contributory pension scheme - employer contribution 4% and 5% employee contribution. * Non-contributory group life assurance scheme (up to two times annual salary) * Enhanced maternity, paternity, shared parental and adoption pay * Enhanced sick pay scheme. * Contribution to Christmas party. * Access to Charity worker discounts via (url removed) Light Discount About us: We are delighted that you are considering joining the team at Shelter Cymru. We understand the devastating impact that the housing emergency causes and every day we work alongside people to deal with the damaging effect it has on their lives. We currently employ a paid workforce of over 100 people across Wales and an increasing number of volunteers. With the types of services and support we offer and our campaigning and lobbying agenda, our job roles present challenging and rewarding careers and volunteering opportunities. You will find people throughout Shelter Cymru believe passionately in what they do, have an appreciation of our beliefs and values, and a desire to make a difference. We believe that home is everything, and we never give up. People feel that working for Shelter Cymru is more than just a job, they are part of a close knit team that provides help to those that need it, and is constantly striving to effect change. So come and join the fight for home and become part of the Shelter Cymru team! Shelter Cymru offers a high level of support, a welcoming work environment and an excellent package of benefits - for further details of the key benefits available please visit the recruitment page of our website Shelter Cymru recruits based on merit and wants a workforce that reflects the diversity of individuals in housing need. We particularly welcome applications from Black, Asian and Minority Ethnic people who are currently under-represented within our workforce